Shipping policy

Shipping Policy

We currently ship within the United States only.

Processing Time

Orders are processed within 1–3 business days of purchase before they ship. You'll receive a shipping confirmation email with tracking information as soon as your order is on its way.

Shipping Rates & Delivery Estimates

  • Standard shipping: $5.99 flat rate
  • Free standard shipping on orders of $50 or more
  • Delivery typically takes 5–8 business days from the date your order ships

Delivery estimates are not guaranteed and may vary due to carrier delays, weather, or other events outside our control.

Order Tracking

Once your order ships, you'll receive a tracking link by email so you can follow its progress.

Lost, Damaged, or Delayed Packages

If your order arrives damaged or you believe it's been lost in transit, contact us within 30 days of the expected delivery date so we can investigate and file a carrier claim if needed. See our Return & Refund Policy for how damaged items are handled.

International Shipping

We don't currently offer international shipping. We're evaluating additional shipping destinations and will update this policy if that changes.

Questions

Contact us at brandalchemyllc@gmail.com if you have any questions about your shipment.